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How bd999 Handles Your Personal Information

We built bd999 for Pakistan's mobile-first account holders — people who deposit via JazzCash, Easypaisa, and Raast and expect their personal data to be handled with the same care as their wallet.

Account data stays yoursJazzCash, Easypaisa, Raast payment details protectedNo data sold to third partiesRight to request deletionAvailable where local law permits
bd999 How bd999 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption across every page of bd999, including the account login screen, the wallet deposit flow, and the transaction history section. Cookies help us remember your session so you do not have to log in again every time you return on the same device. You can clear cookies through your mobile browser settings at any time, though doing so will end your active session.

SSL Encryption

Every connection between your device and bd999 runs over SSL. Your login credentials, JazzCash or Easypaisa transaction data, and account details travel encrypted end to end.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. No advertising cookies are placed without your awareness, and you can clear them anytime.

Data Retention

Account and transaction records are kept for as long as required by our platform's operating procedures. Once that period ends, data is deleted or anonymised in line with this policy.

Access Control

Only verified bd999 staff with a legitimate need can access your account data. Payment identifiers tied to Raast or Easypaisa are never exposed to general internal systems.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or via the help section in the mobile browser version of bd999. We aim to respond to all data-related requests within a reasonable time and will confirm receipt as soon as your query is logged.

Team online

Live Chat

Open live chat from your account dashboard to raise a privacy query. Our team reviews data requests and responds directly through the same chat thread.

Email Support

Send your data access or deletion request by email from the address linked to your bd999 account. This helps us verify your identity before processing any change.

Help Section

The help section in the mobile browser version of bd999 lists step-by-step instructions for submitting a data request and explains the timeline we follow.

Common Questions About Your Privacy at bd999

Below are the questions we hear most often about how bd999 manages personal data, wallet information, and account access rights. If your question is not covered here, contact our support team through live chat or email.

We collect your name, mobile number, email address, and the payment method you choose — JazzCash, Easypaisa, or Raast. Device type and session logs are also recorded for security purposes.

Yes. Send a deletion request via email from your registered address or through live chat. We will verify your identity first, then process the request in line with this policy and applicable local law.

We do not sell or rent your data. Payment processors and infrastructure partners receive only the minimum data needed and are required to keep it confidential under their agreements with us.

Full wallet credentials are never stored on our servers. Transaction references are logged for verification, and all data in transit is protected by SSL encryption on every page of the platform.

We retain account and transaction records for as long as our platform's processes require. After that period, data is deleted or anonymised. Specific timelines depend on the type of record involved.

Yes. Submit a data access request through live chat or by email from your registered account address. We will confirm receipt and provide the information within a reasonable timeframe as permitted by local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.